FAQs

Can I create a "Taylor Made" basket?
Absolutely! Our designers have put our collections together to represent some of the most popular themes and selections; in many cases they fit the bill perfectly. However, if you would like to make substitutions, additions or even start from scratch to create something more suited to your recipient and/or occasion, please call and a designer will be more than happy to work with you to create the perfect Taylor Made gift!

How does my gift arrive?
All of our gifts are shipped via UPS. Taylor Made for You ships anywhere in the continental United States via UPS Ground Service. Upon request, we can arrange for expedited shipping. If you would like this option, let us know and we will call you with a quote. We do not ship to Hawaii, Alaska or internationally at this time. We can also arrange for hand delivery in the greater Richmond, Virginia area. Hand delivery is available in the greater Richmond area. Please note that we cannot ship or deliver gifts to P.O. Box addresses.

When will my gift arrive?
We process all orders within 24-48 hours of when we received them. Please reference the UPS chart for transit times on items shipped. UPS does not deliver on weekends or on federal holidays.

Does the cost of the gift include delivery/shipping?
No. Delivery and shipping charges are in addition to the gift cost.

How much is extra-fast shipping?
If you would like expedited shipping, please choose 'UPS Expedited' from your shipping choices or please phone us at 804-897-8965 or Toll-free 888-612-GIFT.

What if I need my gift delivered more quickly?
Same day delivery is available for local deliveries only. Please call to place your same day delivery order and the delivery charge for this service will be quoted to you at the time your order is placed. Same day delivery orders need to be placed by 12pm EST.

Can I ship a gift to someone in the hospital?
We hand deliver to all Richmond area hospitals (Chippenham, Johnston-Willis, Retreat, Henrico Doctor's Forest Campus, Henrico Doctor's Parham Campus, MCV/VCU Health Systems, Memorial Regional, Richmond Community, St. Francis, St. Mary's). For a hospital hand delivery, the delivery charge is $10. Unfortunately we are unable to ship to hospitals outside the greater Richmond, Virginia area via UPS. Often, by the time the package is received and delivered within the hospital, the patient has been discharged and gone home. As always, we will be happy to ship the gift to a home or business address.

What if I give you the wrong address?
Please be careful when submitting information. Unfortunately, we cannot be responsible for incorrect addresses provided. However, we can redeliver your gifts to the correct address for an additional delivery charge.

Which credit cards do you accept?
We accept Visa, MasterCard, American Express and Discover.

What if items in my basket are out-of-stock?
Due to availability and supply limitations, Taylor Made For You, Inc. reserves the right to make substitutions of equal or greater value.

How late can I place an order for shipping?
Orders placed before 2PM EST will be shipped that business day. Orders placed after 2PM EST will be processed for the next business day. (For example, an order placed on Monday at 1:30 PM EST will be shipped out on Monday. An order placed at 4:15PM EST on Monday will be shipped out on Tuesday.)

How much does it cost to use the local delivery service offered by Taylor Made For You, Inc. instead of UPS?
Areas where hand delivery is available are listed below. Please note, all deliveries to businesses are delivered by 5PM unless otherwise specified. Deliveries to residential addresses are delivered by 7PM. Local area Saturday deliveries are available for an additional charge if order is placed before 2PM on Friday. Please call for a price quote.

For hand delivery in the Richmond, Virginia area, the cost is a minimum of $15. We offer hand delivery to the following zip codes:

Midlothian: 23112, 23113, 23114
Richmond: 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23233, 23234, 23235, 23236, 23237, 23238, 23249, 23289, 23294, 23297, 23298
Glen Allen: 23059, 23060
Highland Springs: 23075
Mechanicsville: 23111, 231116
Sandston: 23150
Chester: 23831, 23836
Chesterfield: 23832, 23838

Hand delivery is available to the following zip codes for a minimum of $25:
Ashland: 23005
Goochland: 23063
Hanover: 23069
Powhatan: 23139

Do you have a showroom where I can view your baskets and products?
Yes, our showroom is open to the public and we love visitors! Our normal business hours are Monday-Friday 9AM-5PM. During the Christmas season we are also open on Saturdays (please check back for specific dates). Our showroom if fully stocked with all the products we use in our gift baskets including Virginia products, gourmet foods, wine, gift products and so much more. You may select from our pre-made baskets that are wrapped and ready to go, or you may work with one of our designers to create your own customized, one of a kind creation!

Do you carry wine?
Yes, we do! We carry a wide variety of wines, including Virginia wines.

~ RED WINES ~

Walnut Crest Merlot Mini Bottle (Virginia) -- $5.50
Salmon Creek Merlot (California) -- $15.00
Salmon Creek Cabernet Sauvignon (California) -- $15.00
Montes Merlot (Chile) -- $20.00
Montes Cabernet Sauvignon (Chile) -- $20.00
Chateau Morrisette The Black Dog (Virginia) -- $20.00
Chesapeake Cabernet Merlot (Virginia) -- $20.00
Virginia Tech Hokie Bird Red (Virginia) -- $22.75
Estancia Merlot (California) -- $25.00
Estancia Pinot Noir (California) -- $25.00
St. Francis Red (California) -- $30.00
Ingleside Cabernet Sauvignon (Virginia) -- $30.00
Cain Couvee (California) -- $50.00



~ WHITE WINES ~

Walnut Crest Chardonnay Mini Bottle (Virginia) -- $5.50
Salmon Creek Chardonnay (California) -- $15.00
Salmon Creek Pinot Grigio (California) -- $15.00
Chateau Morrisette Our Dog Blue (Virginia) -- $20.00
Montes Chardonnay (Chile) -- $20.00
Virginia Tech Hokie Bird White (Virginia) -- $22.75
Estancia Chardonnay (California) -- $25.00
Naked Mountain Chardonnay (Virginia) -- $30.00


~ BLUSH WINES ~

Williamsburg Plantation Blush (Virginia) -- $16.00



~ CHAMPAGNE/ SPARKLING WINE ~

Jacobs Creek Sparkling Wine Mini Bottle (Australia) -- $10.00
Marqis de la Tour Brut Sparkling Wine (France) -- $20.00
Segura Viudas Brut Reserva (California) -- $20.00
Gloria Ferrer Sparkling Wine (California) -- $32.00

Region of the wine is indicated within parentheses.

Where are you located?
Taylor Made For You, Inc.
464 Southlake Blvd
Richmond, VA 23236
Local Phone: 804-897-8965
FAX: 804-897-8960
Toll Free: 1-888-612-GIFT (1-888-612-4438)
Email: info@taylormadeforyou.com

Location Map & Driving Directions